Senior Officer, Business Intelligence (Life Insurance project)

Job Purpose

- The job holder interprets data sets using Techcombank’s enterprise suite of analytics tools to report meaningful insights for the business.
- The job holder will support BI, Data và Analytics division in delivering insights to business to better understand implications of what information means, identifying trends, anticipating future behaviors, performing pattern matches, discovering the golden path that clients take that leads to a future decision and helps the firm to predict the outcome of future events.
- The job holder will support other roles working on the whole life cycle of data from capturing, transforming, analyzing, managing and presenting to business.
- BI Analyst is a generalist role with inclination for data driven analysis and interpretation, this role can later grow to data governance, data engineer, business intelligence senior analyst, data scientist role.

Key Accountabilities (1)

Analysis và Reporting
- Identify, analyze and interpret trends or patterns in complex data sets using script languages.
- Perform analysis of structured and unstructured datasets to develop metrics, reports and visualizations of trends and patterns.
- Use data visualization programs, tools and techniques to generate dashboards, reports and presentations that aid in data storytelling, understanding and interpretation of trends and patterns of business importance to provide meanings to data produce.
- Create and maintain decision models / business rules for ongoing and ad hoc review and analysis of data.
- Understand data requirements from within and outside of the Data và Analytics Division and analyze needs of the business while assisting senior Data và Analytics Division members to develop the required technical requirements.
- Communicate and align with stakeholders on purpose and impact of analytical solutions on business.

Key Accountabilities (2)

Data Preparation and Management
- Collect data from different sources to enable the analysis.
- Explore data - availability, quality, completeness and identify action to take for data management.
- Manage data - maintenance of metadata, assure the process, rules are managed effectively.

Key Accountabilities (3)

Key Relationships - Direct Manager

Manager / Senior Manager, Business Intelligence

Key Relationships - Direct Reports

Key Relationships - Internal Stakeholders

Teams within the Data & Analytics Division and relevant departments in the Bank

Key Relationships - External Stakeholders

Partners providing professional services

Success Profile - Qualification and Experiences

Qualifications
- Bachelor's degree in Statistics, Mathematics, Quantitative Analysis, Computer Science, Software Engineering or Information Technology
Work Experience
- 6+ years of relevant experience in areas of data analysis, reporting and planning, problem solving for business. Experience in data science is preferred

- English proficiency requirements are pursuant to Techcombank's policy

- Experience in querying databases and using programming languages (e.g. R, Python, Scala, SQL)

- Experience in building reporting with actionable intelligent

- Experience communicating complex analysis and models across a diverse team

- Experience in data management, ETL and analysis functions

- Experience with data analysis and BI tools such as Tableau, QlikView, Spark would be a plus

- Deep understanding of Information Security principles to ensure compliant handling and management of data

- Strong understanding of Agile principles, practices and scrum methodology

- Experience working in Agile teams to support digital transformation projects