Senior Manager, Fraud Risk Management (40000780)

Job Purpose

The job holder is responsible to develop and implement solution/strategies for fraud risk for the purpose of preventing and reducing fraud risk of the whole bank

Key Accountabilities (1)

1. Develop and propose anti-fraud  programs and strategies that prevent/reduce fraud  risk, including: (i) identifying potential and inherent fraud  risk, (ii) developing a program that works to detect and prevent suspected fraud  risk to the business, (iii) propose the solution to mitigate and manage risk included prevention, identification, investigation and monitoring/ assessment, ensure comprehensive risk management implementation.
2. Oversee and oversight the design and implementation of anti-fraud  programs and control. Recommend enhancement of existing controls or mitigating fraud  risk controls for implementation, based on ‘anti-fraud  control’ gaps detected
3. Enable continuous monitoring of controls/prevention activities/detection activities using technology; and/or, perform forensic data analytics of transactions periodically at the process level to alert of fraud  signals
4. Assist in the investigation of cases of alleged or confirmed fraud  and Incorporate identified fraud  risk and schemes based on findings from investigation

Key Accountabilities (2)

5. Identify fraud  risk and schemes based on findings from investigation to develop and enrich the fraud risk  taxonomies and collaborate with ORM to develop fraud  risk management framework, governance policies, procedures, process and operating models to manage risks effectively and consistent with operational risk management policy.
6. Ensuring fraud  rules/policies are deployed in supporting risk management systems/solutions as per bank’s requirements.
7. Implement training and communicating on fraud  risk management
8.Support the Director of Fraud  Risk Management in resource management (developing a manning plan, coordinating human resources, training and developing the next team, building a mechanism for assigning, recognizing and evaluating effectiveness. work of employees....) in the Fraud  Risk Management department to ensure adequate and quality resources are maintained.
9. Perform other tasks at the request of the Director of Fraud  Risk Management

Key Accountabilities (3)

PEOPLE MANAGEMENT
- Attract, onboard and retain the right talents for a high- performing team
- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance & provide feedback regularly (following the annual performance management cycle);
- Enable team member’s professional and personal development through capability assessment, training, coaching & feedback, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Responsible for developing talents within the team
- Act as a role model and promote corporate culture at sub- function level
- Understand & communicate relevant HR offerings to team members.

Key Relationships - Direct Manager

Director, Fraud  Risk Management

Key Relationships - Direct Reports

Senior Expert/Expert/Senior officer/Officer, Fraud Risk Management

Key Relationships - Internal Stakeholders

Business Units/Supporting Units/Internal Auditing/Units with unit control function in the bank

Key Relationships - External Stakeholders

Experts/consultant/audit units, State Bank

Success Profile - Qualification and Experiences

Experience:
- At least 08 years of relevant work experience and at least 04 years of people management experience
Expertise
- Understanding the TCB system
- Understanding the company's products and services
- Understand the rules and operating procedures in the unit
Qualifications:
- Having a university degree or higher.
- Foreign languages according to TCB's policies