Director, Software Engineering (40001151)

Job Purpose

The job holder orient, build và execute the strategy of developing information technology application solutions to meet the business requirements và development strategy of the Bank.

Key Accountabilities (1)

Management and Task coordination:
- Collaborate with department directors in Technology Division, functional managers to figure out requirement and business strategy which are the foundation of build technology solutions strategy
- Collaborate with IT functions to build overall Bank's technology information strategy
- Orient, plan, implement and supervise execution to achieve targeted goals in technology information strategy
- Participate in Bank's business development program and transformation program, directly lead big projects, vital initiatives of the Bank
- Be responsible for operation and technology support to commit service quality
- Orient, analyse and assess new technology application trends to build new business competencies, create opportunities, values và outstanding and sustainable competitive advantages for Bank
- Manage human resources (build staffing plan, coordinate HR, train, develop succession team, build development roadmap for employee, build assignment, recording, and employee's performance assessment mechanism,...), ensure maintain adequate and quality resources.
- Set budget for operational plan, manage operational cost in line with approved budget
- Build policies, regulations, procedures, guideline on technology solutions to monitor the whole process of analysis, design, development and execution to provide technology solutions for business development demand
- Build policies, regulations, procedures, guideline on technology application support and operation
- Build deliverables roadmap, documents, and implementation process to ensure SLA
- Identify risks of the unit during operation, coordinate with related units to develop methods of measuring, assessing and minimizing risks; overcoming and improving the unit's risk points
- Report predically to CIO

Key Accountabilities (2)

Risk management and compliance
- Regconize risk and self-assess risk of the department in operation, make plan to deal with risk and cooperate with relevant units to build methods of measurement, assessment and risk mitigation
- Ensure department's activities comply with policies, regualtions, processes, internal guideline...and commit to service quality (SLAs)

Other tasks
- Establish application solution standards to orient, monitor sustainable, flexible, efficient technology solutions
- Participate in building policies, regulations, processes, guideline on application solution development
- Perform other duties assigned by Chief Information Officer
- Lead subordinates to participate in building Bank's corporate culture

Key Accountabilities (3)

PEOPLE MANAGEMENT
- Oversee human resources planning and execution (headcount & costs) of their function/ sub- function
- Attract, onboard and retain the right talents for a high- performing team
- Establish and communicate sub- function/ function and individual KRAs/ KPIs, goals, action plan, expectations and results to reporting line
- Manage sub- function/ function performance & provide feedback regularly (following the annual performance management cycle)
- Define team’s capability requirements and enable team member’s professional and personal development through capability assessment, training, coaching & feedback, mentoring, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Responsible for developing talents within the function/ sub- function
- Act as a role model and promote corporate culture at function/ sub- function level
- Understand & communicate relevant HR offerings to team members.

Success Profile - Qualification and Experiences

Qualifications
- University degree or higher, majoring in finance/economics/banking/business administration/computer science
Work Experience
- At least 12 years of experience in Software Engineering, with 7+ years leading SWE teams building customer-facing software applications
- At least 7 years experience of Leadership or management
Foreign language
- English Level 3 (TOEIC = 650 - 699) / or according to TCB's regulations in each period
Other requirement
- Have a solid knowledge of application systems serving the operation of the whole bank
- Experience in managing a team of more than 20 people