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19-Apr-2021

UI/UX Designer PS1

Category:  Transformation Office
Job Type: 
Facility:  Change and Transformation

Objective

- The job holder is responsible for shaping and designing user centric products with Developers to deliver easy-to-use products for the business.
- The job holder is responsible for the overall design architecture, user interface, specifications & requirements for the look, feel and functionality of Techcombank products, including websites, software, hardware and tools.

Key accountabilities (1)

A. User Experience Design
- Drive discussions with developers and squad members to understand business goals while effectively communicating design ideas.
- Develop creative and new user interface components and style guides based on business requirements.
- Conduct research and optimize existing user interface design while testing for intuitivity and experience.
- Drive development of design concepts and implementation, take input on user design considerations from more junior team members. 
- Review functional specifications and participate in the development of design for functionality and user interface.
- Review changes or enhancements for alignment with desired user experience design and satisfaction standards and drive improvement changes.
- Use design tools to create storyboards, samples, prototypes and templates for demonstrations and user testing.

B. Design Documentation
- Proactively collect business requirements from tribe members to translate into design documents 
- Build and review functional requirement documents by developing flowcharts, layouts, diagrams, charts, code comments and guides for the application.

C. User Research and Testing
- Evaluate market and user experience research and results.
- Propose updates to design architecture based on discovered trends and patterns.
- Perform user design research, including aggregation and analysis of primary and secondary research data, for consumer and user design acceptance and overall user experience.
- Test prototype interface and feasibility of products.

Key accountabilities (2)

Key accountabilities (3)

Key Relationships - Line Manager

Design Lead

Key Relationships - Subordinate

None

Key Relationships - Internal relationship

Teams within the Transformation Office and relevant departments in the Bank

Key Relationships - External relationship

Customers, partners providing professional services

Success Profile - Qualification and Experiences

Bachelor’s Degree in Computer Science, Information Studies, Interaction Design, Multimedia Design or Motion Design
6 to 8 years of relevant experience in user experience design work
English proficiency requirements are pursuant to Techcombank's policy 
Deep experience and knowledge in work session design and facilitation skills
Experience in designing consumer quality experiences and products on both web and mobile platforms  
Experience on designing clear and creative artifacts (task flows, wireframes, mockups and prototypes)
Experience with planning and conducting user research, user testing, A/B testing and rapid prototyping
Knowledge in at least two visual design tools (Photoshop, Illustrator, InDesign, Balsamiq, Omnigraffle, InVision, Sketch, Axure)
Knowledge in at least two programming language (HTML, CSS, JavaScript)
Experience as a Designer on an agile team, along with detailed working knowledge of Agile 
Experience working in Agile teams or in a collaborative team environment which includes discussions around creative reviews, giving and receiving constructive feedback to and from team members and clients

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