Senior Project Manager (Techcom Life)

Job Purpose

'- The job holder leads portfolio management by providing support in planning, coordination of financial objectives and deliverables for the portfolio of both traditional projects/initiatives implemented through Waterfall methodology and customer journey digitization initiatives implemented through Agile methodology.

- The job holder collaborates with cross-functional teams and other divisions in the company to ensure operational consistency across company initiatives in tracking and governing progress, managing resources and communicating with stakeholders.

Key Accountabilities (1)

A. Operations Support and Governance

- Design the operational process across the initiative lifecycle to ensure standartized approach across all type of initiatives/projects.

- Update operational processes on a regular basis and facilitate the set up of new initiatives and tribes in accordance with required standards.

- Support the development of tools/templates and guide initiative teams on how to fill in and update initiative progress on the tools/templates created.

- Apply and maintain tools/templates used to track and report across the portfolio of transformation initiatives (Foundational and Agile), define monitoring tools/templates and customize as needed.

- Provide logistics support head of division and the team, CEO workshops, governance meetings, and be the contact point for building the Agile working environment.

- Consolidate and prepare progress reports for BOM, BOD and related committees timely and accurately.

Key Accountabilities (2)

B. Resource Management

- Collaborate with stakeholders in Business Units / Divisions to identify high level resource planning requirements to ensure optimal resource utilization.

- Track and control resource usage efficiency to ensure sufficiency for all units in division and for company initiatives within approved plan.

Key Accountabilities (3)

C. Portfolio Management

- Work with transformation initiative leads and teams to understand progress of their assigned portfolio and track the accuracy of inputs for tools.

- Work with initiative leads to change initiative status and solve problems as required, report key challenges, track progress, recognize financial values and manage use of monitoring tools.

- Proactively guide initiative teams, Business Units and Divisions for effective cross-functional collaboration.

- Control quality and compliance of initiatives with required standards.

- Escalate issues or risks of potential impact on performance via portfolio reporting to Sponsors / STEERCO / TECO committees to facilitate the decision making process.

- Support to develop Early Warning System (EWS).

Key Relationships - Direct Manager

Head of IT Governance

Key Relationships - Direct Reports

Key Relationships - Internal Stakeholders

Departments in company

Key Relationships - External Stakeholders

Technology provider/vendor, security partner, professional communities,...

Success Profile - Qualification and Experiences

- At least 8 years of project or program management experience in Waterfall or Agile methodologies

- Project or program management experience in a finance or technology organization including product development, performance management, IT project implementation

- Demonstrated experience working in a transformation office to drive a large organization-wide transformation program

- Strong experience in performance tracking and management including operating rhythm of performance reviews

- Strong knowledge and experience in blending traditional project management principles and practices with an Agile development approach in the right proportions to fit large, complex, mission-critical, enterprise-level projects

- Bachelor’s or Master's degree in Technology, Business, Banking and Finance or relevant discipline

- Project management certification in PMP, PgMP will be advantageous