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20-Jun-2022

Senior Officer, System Services (0402)

Category:  Information Technology Division
Job Type: 
Facility:  Technology

Job Purpose

- The job holder provide database services and background software for systems
- The job holder ensure database systems and background software operate continuously and stably
- The job holder ensure database and software systems Flexible, scalable platform to meet the bank's fast-growing needs
- The job holder ensure database systems and background software meet Techcombank's technology and information security standards

Key Accountabilities (1)

Responsibilities in system operation:
- Monitor and report daily activities of the systems (healthy daily checklist) to ensure timely detection of system abnormalities
- Periodically develop monitoring reports Service quality monitoring
- Plan and organize the implementation of operational tasks to ensure stable and continuous operation of the system such as:
+ Periodically reviewing, cleaning the system, backing up backup data
+ Periodically upgrade patches and versions for the system
+ Periodically check the redundancy of the system
- Coordinate with units to handle system-related problems in charge of ensuring the system's continuous operation. continuously, minimizing downtime
- Periodically review and record the risk points of the system; organize the implementation of plans to handle risk points to ensure stable operation of the system.
- Periodically review and propose solutions to optimize the system
- Organize the implementation of changes on the system to meet the growth needs of the bank
- Participate in the bank's projects, implement components related to the system in charge
- Organize the development of operational documents, develop standard documents for configuration parameters for systems

Key Accountabilities (3)

Other responsibilities:
- Train and guide the work for members of the management team
- Perform other related jobs at the request of the Board of Directors.

Key Relationships - External Stakeholders

Technical support service partners, implementation partners, outsourced service providers

Success Profile - Qualification and Experiences

Qualifications
- University graduate majoring in IT or electronics and telecommunications, business administration, banking and finance
Work Experience
- Have at least 5 years experience in IT/Telecommunitations/banking/finance
Foreign language
- English, Level 1 (TOEIC = 450-550) /according to TCB's regulations in each period

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