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13 Mar 2026

Senior Officer, Distribution Performance & Reporting (Techcom Life)

Category:  Distribution
Job Type: 
Facility:  Business Support

Job Purpose

'Responsible for analyzing business performance data, developing performance reports, evaluating operational effectiveness, and providing insights to support leadership decision-making. In addition, this role performs incentive/contest calculation and collaborates with IT teams to automate reporting systems and enhance operational efficiency.

Key Accountabilities (1)

1. Business Performance Analysis & Reporting
- Develop and manage daily, weekly, monthly, and quarterly performance reporting systems.
- Analyze business performance indicators (KPIs, revenue, growth, productivity, cost…).
- Monitor and evaluate performance by segment, region, product, and sales channel.
- Identify trends, anomalies, risks, and optimization opportunities; propose improvement measures.

Key Accountabilities (2)

2. Insight Generation & Decision Support
- Prepare dashboards, data stories, and deep-dive analyses for Executive Management.
- Provide data-driven insights: root-cause analysis, impact assessment, and performance forecasting.
- Participate in developing advanced analytical models (forecasting, customer segmentation, efficiency models).

Key Accountabilities (3)

3. Incentive & Contest Result Calculation
- Build formulas, criteria, and processes for incentive/contest evaluations based on data.
- Calculate, reconcile, and validate incentive results periodically for business units.
- Ensure accuracy, transparency, and compliance with internal policies.
- Collaborate with IT/Data Engineering teams to:
. Develop and enhance reporting systems on DWH, Power BI, Tableau, or internal dashboards.
. Define business requirements (BRD), perform UAT, and deploy automation solutions.
- Propose new metrics, standardize data sources, and improve report UI/UX.

Key Relationships - Direct Manager

Senior Manager/Director, Distribution Administration & Quality

 

Success Profile - Qualification and Experiences

  • Bachelor’s degree in relevant fields such as Finance, Insurance, Banking, Business Administration, or Information Systems.
     
  • Preference for candidates holding a Master’s degree or professional certifications (e.g., LOMA, AII, or Quality Assurance certifications – QA).
     
  • Solid understanding of the life insurance sector through internal training programs or professional insurance certifications.
     
  • Minimum 3–5 years of experience in data analysis, performance management, BI, or business finance; preference for candidates with experience in the bancassurance model or those who have worked with partner banks.

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