Senior Officer, Business Intelligence (40000051)

Job Purpose

- The job holder analyzes, designs and implements data solutions using Techcombank’s enterprise suite of BI tools.
- The job holder uses analysis, business understanding methods, processes, and systems to consolidate and analyse, visualize data to generate insights to inform and trigger business problems in the business decision process - improve of customer value and operation efficiency.
- The job holder helps the business to better understand the implications of what information means, identifies what has happened, why it happened, especially for performance management.

Key Accountabilities (1)

Analysis và Reporting
- Identify, analyze and interpret trends or patterns in complex data sets using script languages.
- Perform analysis of datasets to develop metrics, reports and visualizations mostly for performance management.
- Use data visualization programs, tools and techniques to generate dashboards, reports and presentations that aid in data storytelling, understanding and interpretation of trends and patterns of business importance to provide meanings to data produce.
- Create and maintain statistical models for ongoing and ad hoc review and analysis of data.
- Understand data requirements from within and outside of the Data và Analytics Division and analyze needs of the business while assisting senior Data và Analytics Division members to develop the required technical requirements.
- Communicate and align with stakeholders on purpose and impact of analytical solutions on business.
- Contribute to the development and maintenance of Data và Analytics Division’s know-how.

Key Accountabilities (2)

Data Insighting
- Lead the identification and interpretation of meaningful and actionable insights from various data sources.
- Develop processes and tools to monitor and analyze model performance and data accuracy.
- Interact with squads within assigned Data và Analytics Division to identify questions and issues for data analysis.
- Assess the effectiveness and accuracy of new data sources and data gathering techniques.
- Mentor a team of BI analysts to deliver data solutions for a Data và Analytics Division.

Key Accountabilities (3)

Key Relationships - Direct Manager

Team Lead, Business Intelligence

Key Relationships - Direct Reports

Key Relationships - Internal Stakeholders

Members of Business and Data & Analytics Division, Enabling Data & Analytics Division (IT or Data - Engineer/Governance), BAU division heads (Business, Finance, Risk, Corporate Affair, IT)

Key Relationships - External Stakeholders

Partners and vendors providing professional services

Success Profile - Qualification and Experiences

Qualifications
- Bachelor's degree in Finance, Risk Management, Statistics, Mathematics or Quantitative Analysis
Work Experience
- 3+ years of relevant experience in areas of data analysis, reporting và planning, problem solving for business
- English proficiency requirements are pursuant to Techcombank's policy
- Experience in querying databases and using programming languages (e.g. R, Python, Scala, SQL)
- Experience in building reporting with actionable intelligent
- Experience communicating complex analysis and models across a diverse team
- Experience in data management, ETL and analysis functions
- Experience with data analysis and BI tools such as Tableau, QlikView, Spark would be a plus
- Deep understanding of Information Security principles to ensure compliant handling and management of data
- Strong understanding of Agile principles, practices and scrum methodology
- Experience working in Agile teams to support digital transformation projects