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Senior Business Analyst (40000043)

Category:  Technology Division
Job Type: 
Facility:  Technology

Job Purpose

- The job holder will analyze and identify business problems and issues through internal and external data sources and provide insights to key stakeholders and decision makers.
- The job holder will work closely with tribe members to understand business requirements to providing specific reports and analysis.

Key Accountabilities (1)

A. Reporting and Documentation

  • Understand business processes to translate business needs and requirements into documents, process diagrams and wireframes to support product development.
  • Analyze, create, validate end-to-end business processes and detail out functional specifications for the required applications.
  • Suggest modification and improvement to business processes and frameworks for better efficiency.
  • Participate in user testing and create documentation and user manuals for business

Key Accountabilities (2)

B. Research and Analysis

  • Gather market trends and internal data to conduct business analysis and provide recommendations and enhancements to the business.
  • Develop informative and actionable reports that highlight business trends, forecasts and opportunities for improvement.
  • Keep updated on technology changes, trends movement and analyze internal data sets to provide overall insights for stakeholders.
  • Identify and interpret trends and patterns from data sets and construct forecasts and recommendations based on market intelligence and business data

Key Accountabilities (3)

C. Managing Stakeholders

  • Work with stakeholders to identify opportunities and process improvements by leveraging organization data to drive business solutions.
  • Identify and communicate to stakeholders the insights from opportunities and obstacles perspectives based on market data gathered.

Success Profile - Qualification and Experiences

  • At least 3 years of relevant experience in a financial, banking, insurance institution.
  • Extensive experience in researching and analyzing market trends and business processes
  • Experience in working on multiple projects at one time
  • Experience in writing SQL queries and using data visualization techniques and tools
  • Experience in identifying risk and potential issues through conducting gap analysis, understanding and reviewing criteria
  • Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share review)

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