Expert, FX & Cash Management Advisory (40001767)

Job Purpose

Primarily responsible for sourcing, developing, and managing relationships with corporate clients; providing advisory on non-credit products and services to mobilize funds (such as deposits, cash management solutions, FX spot transactions), with the aim of maximizing revenue potential for the Bank while ensuring compliance with risk management regulations and internal policies.

Key Accountabilities (1)

- Proactively identify and approach potential corporate customers aligned with the bank’s strategy.
- Introduce and provide advisory on funding products and services (term deposits, demand deposits, payment accounts, cash management services, etc.) tailored to customer needs.

- Ability to understand the business model of corporate clients to provide advisory on solutions for cash flow optimization (Cash Management), payment services, and other value-added products.

- Develop the Account Planning (ACP) and define actions to achieve the ACP objectives

Key Accountabilities (2)

- Maintain and strengthen long-term relationships with existing clients in the managed portfolio, ensuring high levels of customer satisfaction and loyalty.
- Regularly review and reassess client needs to provide optimal solutions and leverage cross-selling opportunities for other banking products.

- Contribute ideas for product development, process improvement, and enhancing service quality for customers.
- Act as the focal point for providing information and connecting with cross-functional Product and Solution teams to increase transaction volume across the entire value chain and related customer groups within Techcombank.

- Manage, leverage, and develop relationships with customers in the assigned portfolio to ensure achievement of assigned targets.
- Engage regularly to strengthen and maintain long-term relationships with customers.

- Ensure full compliance with the bank’s internal policies and relevant legal regulations (e.g., KYC – Know Your Customer, AML – Anti-Money Laundering).
- Closely monitor customer account activities, promptly identify unusual signs, and coordinate with relevant departments to mitigate risks in a timely manner.

Key Accountabilities (3)

- Work closely with operations teams to complete documentation and procedures promptly and accurately.
- Prepare periodic and ad-hoc reports on business performance and portfolio status for management.

Self Development:

- Participate in capability development training programs; build a personal development roadmap.
- Understand and consistently apply organizational cultural values and behavioral standards as prescribed by the bank.
- Perform other tasks as assigned by the Unit Director.

Success Profile - Qualification and Experiences

Education & Experience:
- Bachelor’s degree or higher in Finance, Banking, Business Administration, or related fields.
- Minimum of 07 years of experience in a similar role within the banking industry, preferably in Corporate Banking with strong expertise in non-credit products.
- Strong communication, negotiation, and presentation skills.
- Solid financial analysis and risk assessment capabilities.
- Proven ability to build and maintain strong client relationships.
- Foreign language: English proficiency as required by Techcombank from time to time.

Personal Attributes:
- Strong service quality mindset, committed to delivering excellent customer experience and measuring success through customer satisfaction.
Passion for serving clients using non-credit products and services.
- Hardworking, proactive, dynamic, and highly responsible.
- Ability to work under high pressure and achieve sales targets.