SME & Household Relationship Support Staff (40001652)

Job Purpose

The person in charge of the position is responsible for:
- Support the implementation of providing services and ensuring the quality of services for small business customers (hereinafter referred to as customers). Responsible for ensuring the completeness and accuracy of information according to the partner's regulations.
- Ensure the implementation of assigned tasks such as: Supporting solutions while enhancing customer engagement with the customer's products and services, in order to bring the best service experience to customers.
- Ensure strict compliance and minimizing risks according to the partner's requirements.

Key Accountabilities (1)

Success Profile - Qualification and Experiences

Qualifications:
- College degree or higher is preferred (graduated in Banking, Economics,....)

Professional Experience: 
- Have experience in sales, market development, card opening, account opening, experience in payment applications (E-wallet: Momo, VNPay) is an advantage.