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Product Owner

Category:  Transformation Office
Job Type: 
Facility:  Digital
Objective

- The job holder will gather customer insights, develop product requirements and manage the end to end delivery of tasks through agile project management.
- The job holder is responsible for maximizing value produced by the team, ensuring collaboration with stakeholders and supporting the Business Tribe Lead to deliver the customer journey roadmap.

Key accountabilities (1)

A.  Agile Product Development
- Participate in product planning and iteration sessions with tribe members to draw up overall product specifications.
- Gather and analyze customer insights to develop new product feature requirements and enhancement plans.
- Facilitate daily stand ups, iteration planning, sprint reviews and drive sprints together with Scrum Master.
- Run daily scrums, manage product backlog, develop requirement documentation, manage support tickets and unblock barriers to progress for 1-2 squads.
- Lead team efforts in continuous improvement, define and implement improvement stories to increase the velocity and quality of programs.
- Coordinate and manage task execution, removing task impediments to allows squads to fully focus on product delivery.
 
B. Product Marketing
- Manage specific tasks related to product launches (roll out to user groups, locations, etc).
- Identify high impact marketing interventions and lead their implementation.

Key accountabilities (2)
Key accountabilities (3)
Key Relationships - Line Manager

Customer Journey Tribe Lead

Key Relationships - Subordinate

Bussiness Analysts, Senior Bussiness Analysts, Data Analysts

Key Relationships - Internal relationship

Teams within the Transformation Office and relevant departments in the Bank.

Key Relationships - External relationship

Customers, partners providing professional services

Qualification and Experiences

- Bachelor's degree in a technical or business management discipline
6 to 8 years of relevant experience in project management in a financial institution, with 2 years of experience in leading sprints
English proficiency requirements are pursuant to Techcombank's policy.
- Experience working with architecture teams to access and size story
- Experience in planning and launching of product go-to-market strategy
- Understands Agile principles, practices and Scrum methodologies. 
- Strong understanding on fundamentals of iterative and incremental development
- At least 2 years of experience in managing communications with senior leadership team in an organization

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