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Officer, IT Quality Engineering (40001139)

Job Type: 
Facility:  Technology

Job Purpose

The Job Holder:
Directly perform testing for developments/modifications on all systems, technology solutions and technology projects by planning, evaluating, implementing and applying test tools to ensure quality of testing.

Key Accountabilities (1)

1. Main Tasks
- Study the documents as input for the testing process, determine the list of objects to be tested, the test environment. Plan implementation, ensure test quality for developments/modifications/projects on the system.
- Coordinate with other departments to perform tests and report test results 20% more developments/projects than Testers.
- Guaranteed SLA defect rate for Senior Testers (0.05% error after Go Live ~ 0.5 error/1000 test case)
- Learn and apply standardization, automation, advanced testing tools and knowledge
- Perform other tasks as assigned by the Unit Leader


Key Accountabilities (3)

2. Risk management and compliance
- Manage bugs according to software testing process. Coordinate with related departments to fix errors.
- Identify and proactively detect risks during operation, coordinate with relevant units to devise methods of measuring and minimizing risks.
- Perform work in accordance with policies, regulations, processes, guidelines, designs and service quality commitments (SLAs); Use and update the standard set of Test Case Library (Master Test Case Library)

Success Profile - Qualification and Experiences

- Bachelor degree or higher, major in IT or electronic telecommunication
- Language proficiency: English according to TCB's regulations in each period
- In-depth knowledge of information technology systems in the banking sector
- Deep understanding of research methods to apply to technology improvement research activities
- More than 5 years of experience working in the field of information technology, especially in the banking sector.

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